Consultant track
Guide the customer through Eden. Adam and Eve still run the office. You do not sit behind them to check their work.
Missions
Each mission contains one lesson, one buyer drill, and one reflection. Adam and Eve play the buyer and can coach you mid-call. No real customer is ever contacted during practice.
Mission 1
LessonLearn how references, rules, published standards, and decision records shape agent work. Explain the purpose of each layer in plain language.
Buyer drillAdam plays a customer who asks how Eden makes a decision when information conflicts.
ReflectionWhich structure did you point to as evidence?
Mission 2
LessonFollow one request from intake through decision, action, record, and next step. Find the reference and rule that shape each transition.
Buyer drillEve gives you an outcome that is correct but asks you to explain how the structure produced it.
ReflectionWhere would you look first if the outcome were wrong?
Mission 3
LessonHelp the customer understand the system and make an informed choice. Adam and Eve run the onboarding interview. The consultant does not become a manual approval layer behind the agents.
Buyer drillAdam asks you to approve every routine action before Eden can continue.
ReflectionHow did you keep the customer supported without taking over the office?
Mission 4
LessonIdentify the missing or conflicting source. State what remains safe to do. Route the gap to the correct owner and record the decision when it is made.
Buyer drillEve presents two customer rules that cannot both be followed.
ReflectionWhat stopped, what continued, and who owns the decision?
Mission 5
LessonExplain one part of Eden through the customer's work, not through internal technology. Check understanding with an example and leave a usable reference.
Buyer drillAdam plays a new customer who uses familiar software terms that do not match Eden's office model.
ReflectionWhich example made the model clear without exposing internal tooling?
Scored role check
Guide a customer through a system question, trace the relevant structure, resolve a gap safely, and leave a clear reference.
The result is a 0–20 evidence profile. It shows which mission to repeat. The Academy has not published a pass mark.
The learning circle